Interpersonal Communications

The Role of Verbal and Nonverbal Communications

in Interpersonal Interactions

INTRODUCTION

It is a well-known fact that to be a member of society means being concerned with everyday human relations , emotions and interpersonal skills . Actually , human interactions refer to everyday activities involving , for example , exchanges of relevant information , ideas , and interesting thoughts . Furthermore , interpersonal interactions involve communication of emotions , feelings among not only individuals , but also among groups . Every person has a need to form relations with other people to meet his communicative needs (Axley 1996

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to mention that interpersonal interaction suggest constant self-development , enhancement and application of possessed skills . Apparently , communication process affects human morale , quality of life and work , professional activities providing positive impact on productivity . Therefore , effective communication plays crucial role in human relations and interpersonal skills . The objectives of the are to define the role of verbal and , especially , nonverbal communication in interpersonal interactions and to provide explanation how both types of communications affect human behavior and perception The aims at providing detailed overview of communication constituents , barriers and skills and assessing their role in interpersonal communication process (DeVito 1995

VERBAL COMMUNICATION

Effective verbal communication is playing nowadays one of the most important roles in organizations and companies , because it is the only source of mutual understanding among employees and customers , directors and suppliers , etc . Verbal communication arouses great interest compared with that of several decades ago . It means that the future success of a person mainly depends on his ability to use language and to communicate effectively not only within organization /company , but also across cultural boundaries . Nevertheless learning how to communicate effective isn ‘t limited only to one organization , because , for example , learning cross-cultural communication suggests how cultural traditions and patterns are understood and how cultural values may affect the process of communication (Hargie 2003

Recent researches prove that verbal communication affects emotional physical and cognitive state of a person playing significant role in interactions . For example , verbal communication is able to make people fight , express joy and anger or can cause apathy . Actually communication defines the objectives and directions of interactions and shapes desired outcomes . Verbal communication possess such qualities as being dynamic and irreversible (words once spoken you can never recall Moreover , verbal communication is really dependable from cultural background , on human ethics and is based on competence as well as is transformed and changeable (DeVito 1995

Learning effective verbal communication is nowadays necessity it is not only an option . Lots of spheres are influenced by communication involving , for example , health care providers , businesses , educational institutions , social service agencies and non-governmental organizations . Modern world recognizes and appreciates the role of language that is played in developing communication beyond cultural boundaries . Studying of effective communication will help to achieve goals within and outside the native country (Gamble 2004

Understanding how to communicate effectively will help to promote creating smoothly working project teams responding to customers clients , and markets living and working in a culturally diverse world Effective communication… [banner_entry_footer]