HOSPITALITY INDUSTRY

Running head : HOSPITALITY INDUSTRY

Hospitality Industry

_________________

Name of Student

__________________

Name of Instructor

__________________

Date

Table of Contents

Pages

Title Page 1

Table of Contents 2

I . Introduction 3

II . Two Hotel Residence Inn and Mandarin Oriental Hotel 3

A . Unique Features of each Hotel 3

1 . Features of Residence Inn Hotel 4

2 . Features of Mandarin Oriental Hotel 5 – 6

B . Comparison features of two Hotel 7

III . Differences 8

IV . Conclusion 8 – 9

References 10

Hospitality [banner_entry_middle]

Industry

Introduction

It is an inherent characteristic of man to be kind , friendly and generous in welcoming and treating visitors , guests and strangers who seek for assistance or services to satisfy their needs with good intentions . This is hospitality

In the hospitality industry , which describes the business of providing services such as catering and entertainment , service providers had gained a lot of economic advantage and consider it as a profitable business , thus making the industry highly competitive . This is manifested through the growing and progressive services of different hotels worldwide

This depicts the comparison and contrasting features of two famous hotels in the United States of America a Three-Star Hotel and a Luxury Hotel that offer excellent services . In most cases , hotels differ in managerial strategies , accommodation , and other services that make them unique from each other and entice visitors and guests . However , there are basic features which service providers in hospitality industry have in common

II . Two hotels (Residence Inn Hotel and Mandarin Oriental Hotel ) are described hereunder where differences and similarities are presented including their unique features that make them well-known

Unique Features of Each Hotel

Residence Inn Hotel

When you are on a long-term project , attending management training , or involved in a relocation , Residence Inn by Marriott understands what it ‘s like to be away from home for a few days or more . Residence Inn Hotel coined the term extended stay in 1975 (Marriott International Online , 2007 . Since then , it designed suites , every service , and each amenity specifically to make your longer stay as enjoyable as it is productive

Sorted from Marriott International Online (2007

Unique Property Features . They have complimentary daily hot breakfast buffet and complimentary weekday social hour . Moreover they enjoy weekly managers ‘ barbecue . The complimentary grocery-shopping service is also provided . They have all-purpose Sport Court for basketball , tennis , and volleyball games Suite Features . Residence Inn by Marriott offers suites that are 50 larger than traditional hotel rooms with studios and 1- and 2-bedroom suites . They created separate living , working , eating , and sleeping areas . In addition , they also offer luxury bedding – thicker mattresses crisp linens , custom comforters , piles of pillows for the customer to enjoy . Fully equipped kitchens with full-size refrigerator , coffee maker , microwave , dish- washer , and cook top ovens (in some locations in executive rooms are provided . They have full complement of cooking utensils , flatware , and dish- ware and plenty of work space . Each guest rooms are connected with free high-speed Internet access (in many hotels ) and personalized voice mail . Remote-controlled TV with 24-hour… [banner_entry_footer]