Essay Title: 

conflict resolution strategies in teams

April 3, 2016 | Author: | Posted in psychology, social sciences

Conflict Resolution Strategies in Teams


According to Olmstead (2000 , among all of the elements that can impact upon performance in organizations , probably the most compelling influences are the groups of which organizations are comprised and to which people belong . In just about any organization of any size opportunities exist for groups to develop . Whenever people work together , groups are inevitable . Forsyth (2000 ) indicated that groups impacts upon the effectiveness of organizations are substantial . In the consideration of groups in organizations , teams are a special case . In the daily vernacular [banner_entry_middle]

of many organizations , team is a common term referring to the fact that a number of people work together toward the same goals . However , in many other organizations operating in the high-tech world of today , teams take on special significance as groups that are specifically designed to require the integrated and highly coordinated activities of several people . From the critical viewpoint the effectiveness of a team within the organization is determined in terms of its performance . The latter to the major degree is influenced by a team ‘s or leadership ability to resolve the conflicts occurring in group or between team members . Therefore , effective conflict management in teams is considered detrimental to overall effectiveness of teams and success of an organization

There is in everyday experience considerable evidence that a leader and his group can all be capable individuals with histories of successful performance in different organizations and yet be unable to work together effectively . The fact that a set of individually capable and well-trained people may not necessarily form an effective group points to the importance of interpersonal relations as a factor in group performance . Positive relationships may lead to better communication and wider interaction between group members . In a group composed of friends it would be expected that communication channels would be more open and more numerous . This , in turn , would be expected to exert facilitative effects on problem solving because it might lead to greater interchange of viewpoints and information and to more wide-spread contributions to problem solutions . In addition , the sense of mutual support and the active cooperation created by friendly relations will enable the group to deal more confidently with its tasks and with the environment including the leader

Many successful groups develop an awareness of the importance of interpersonal relations and exhibit much initiative in developing constructive relationships among the members . However , in addition , the leader must be able to encourage cooperative relationships among members , to recognize conflicts when they occur , and to deal with these conflicts appropriately (Tyler and Blader , 2000 . In all groups personal differences occur . In the give-and-take of group work differences can occur that provoke feelings that may be either momentary or relatively enduring . Some of these differences serve useful functions , others can be highly destructive . One problem for the leader of a group is to identify those that are destructive to unity and to cope with them in such a manner that their negative effects will be dissipated . Differences… [banner_entry_footer]


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